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Help and Support contacts during our seasonal closure

Help and Support contacts during our seasonal closure

The Access to Industry offices will close on Tuesday 23 December 2025 (5pm) and re-open on Monday 5 January 2026 (9am). If you require specific help or support during that time, here's our list...

BASIC HEALTH: A&E – get urgent help by presenting at A&E, or calling 999 (ambulance emergency) NHS 111 – call 111 for out-of-hours GP services and over-the-phone medical advice Local Community Pharmacy – for repeat prescriptions and general advice

MENTAL HEALTH – 24HR SUPPORT:
Samaritans – 24hr emotional support for those at risk: 116 123
Edinburgh Crisis Centre – 24hr crisis support: 0808 801 0414; text 07974429075
Shout – 24hr mental health support: text ‘SHOUT’ to 85258

MENTAL HEALTH – DAILY SERVICES:
Breathing Space – advice for depression and anxiety: 0800 83 85 87
Campaign Against Living Miserably – 365 days (5pm-midnight): 0800 58 58 58
Mental Health Assessment Service – 24hr emergency assessment: 0131 286 8137

FAMILIES:
Children First – support for people caring for children: 08000 28 22 33
NSPCC – concerns about a child: 0808 800 5000 / under 18s: 0800 1111
Lone Parent Helpline – support for single parents: 0800 801 0323

HOUSING:
Emergency Housing – out-of-hours (City of Edinburgh Council): 0800 032 5968
Shelter Scotland – housing issues/homelessness: 0800 800 4444

SUBSTANCE USE:
WithYou – drug, alcohol and mental health: wearewithyou.org.uk (live chat)
Know The Score – drugs information and advice: 0800 587 5879
Frank – 24hr drug information helpline: 0300 123 6600; text 82111
Scottish Families Affected by Alcohol & Drugs – 08080 10 10 11 (live/callback)

FOOD:
Edinburgh Food Project – (referral needed) edinburghfoodproject.org/locations/
Trussell Trust – (referral needed) trusselltrust.org/get-help/find-a-foodbank/
Community Pantries – (by membership) cyrenians.scot/how-we-help/140-community-pantries

NON-REFERRAL FOOD SUPPORT:
Holy Trinity Church – crisis food bank on Tuesdays, 1-2 Hailesland Place (2pm-3pm)
Score Scotland Community Fridge – food redistribution on Mondays, Whale Arts (12pm-1pm) and Thursdays, St Nicolas Church (10:30am-11:30am)
Bethany Trust Care Van – free lunch on Mondays, Wednesdays, Thursdays, Saturdays and Sundays at Market Street (12:30pm), King’s Stables Road (1pm), Tesco, Easter Road (2pm). Dinner run Waverley Bridge (9pm), King’s Stables Road (9:50pm)
Social Bite: regular free meals, including the annual ‘Festival of Kindness’ on 24 December and 25 December (Rose Street, 12pm-4pm)
Soul Food: regular free meals in churches, including 18 December (Grace Church Leith, 5:30pm), 21 December (Central Church, 1pm), 28 December (Central Church, 1pm), 4 January (Life Church, 5:30pm) and 8 January (Grace Church Leith, 5:30pm)
Hibernian Community Foundation: free lunch on Tuesdays, Wednesdays and Fridays, seasonal dates: 16, 17 and 19 December, Easter Road Stadium (12pm-2pm). Reopen 6 January.
Big Hearts:  free lunch on Wednesdays, seasonal date: 17 December, Eighteen74 Bar (noon-2pm). Reopen 7 January.
Steps to Hope: Christmas dinner and clothes bank, 22 December, St Cuthbert's Church (5pm)
Southside Community Centre: Christmas Day breakfast and four dinner sittings, 25 December, Nicholson Street (9am-6pm)

And here’s the Edinburgh Food Bank opening times 2025.

Latest Case Study

Case Study – Rebecca

Published: December 1, 2025

Upon liberation, Rebecca faced multiple immediate challenges. Being a homeless young female and struggling with addictions and mental health, she was anxious about where she may be housed – sadly, the outcome wasn’t as she had hoped and she was given accommodation in an area she hadn’t wanted to go.

Read Case Study